Frequently Asked Questions
Everything you need to know about your hair care journey.
Which Tangle Teezer is right for my hair type?
We offer specific brushes for fine, medium, and thick hair types. For example, our 'Fine & Fragile' brush features softer teeth, while the 'Thick & Curly' version has longer, stronger teeth to penetrate dense curls.
Can I use Tangle Teezer brushes on wet hair?
Yes, our 'The Wet Detangler' is specifically designed for use on wet hair to safely detangle without pulling or breaking strands. However, we recommend using our styling tools on dry hair only.
How do I clean my Tangle Teezer?
To keep your brush in top condition, remove hair after each use. You can wash the teeth with warm soapy water, rinse thoroughly, and leave it to dry naturally with the teeth facing upwards.
What is your return policy?
We offer a 30-day return policy for unused and unopened products in their original packaging. For hygiene reasons, we cannot accept returns on brushes that have been used.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How can I tell if my Tangle Teezer is authentic?
Every genuine Tangle Teezer comes with a 'Scan It' QR code on the packaging. Simply scan the code with your smartphone to verify the product's authenticity instantly.